Our experienced tour guides and customer service team give our travelers the confidence to make plans knowing that their expectations will be met and that the fees we charge reflect the exceptional quality of tours and the experience provided on our trips. Most important, there are no hidden costs on any of our tours.
We are very confident the quality of our trips will meet your expectations and that you will enjoy the best possible travel experience. Should you be dissatisfied, we have a transparent cash-back policy.
Our Company offers the best trips prices when you take into account our unique tours, itineraries, stunning locations, small groups and quality Tour Guides.
We don’t cancel trips due to low participation, and we guarantee we will never cancel a trip because of low enrollment! This gives our travelers the security and peace of mind in knowing their travel plans are guaranteed. All our trips depart as scheduled.
It’s common for our hotels and lodges to be fully booked. If this happens, we find the appropriate accommodation. In most cases, it’s an upgrade. We don’t download because you booked late and your favorite accommodation if fully booked. Our operations department will make all final decisions on appropriate accommodation.
The important part of our guarantee is to remember that the trip must meet the expectations set in our quotes or printed material, not unreasonable expectations that do not match the promises we’ve made. As you read our guarantee statements above, you’ll see that we’ve made some pretty bold promises, so the standards we’ve set are already very high. We stand by these bold promises.
Choosing a travel company to organize your Africa Safari is the single most important decision you will make as you plan your long-anticipated adventure. You need a company you can trust, even before you personally their Staffs and Tour Guides. Some companies may seem "cheaper." But when you dig a little deeper, you’ll see why traveling with Mushra Travel Agency ensures that you will have great price and the finest and most memorable travel experience possible.
Satisfied clients remarked “we crafted a travel experience that was exactly what they wanted, and we were attentive to all elements of the trip throughout,” and others added that our staff and guides “were so incredibly knowledgeable about the areas.” .
Our driver from Mushra Travel Agency charmed, delighted and enlightened us. He knows the animals and the birds and can spot them even when hidden in the branches of a tree. His favorite animal is the climbing lion and he spotted them, so we were able to get terrific pictures.” - AUDREY Read Trip Advisor Reviews about Mushra Travel Agency
Our Guides are born and raised in East Africa, around top tourists destination. They have been in touch with Nature and design all our Africa Adventure trips and Safaris. We are your Africa Safari experts!
Our team possess resources and insights. That’s why all our Itineraries are unique, not available to other tour companies. Look at our itineraries and you’ll see that they include access to remote corners of national parks (away from tourist crowds), and distinctive lodges and camps situated where wildlife viewing is best. And, our founding Director, Michael a leading human rights activist, non-profit founder and consultant, has widely traveled to almost all small and big National Parks and reserves in East and Central Africa. Talk to him or any our staff and you will get the most up-to-date travel tips - for free!
A successful Africa adventure can only happen with an outstanding guide at the helm. We undertake rigorous a vetting process of all our guides and give them the best guide training. We can safely make the claim that we have the best Wildlife, Trekking, Birding, Cultural and Adventure guides in the business.
We, recognize that superb nature adventures require the quiet and seclusion of remotely located camps and lodges. We select strategically placed accommodations to offer the best greatest nature adventures. Large, centrally located hotels and lodges that are often overrun with hordes of tourists can be stressful sometimes, our guides and drivers choose the most appropriate lodges for all kinds of travelers Are you a Budget or Luxury traveler? We will the most appropriate accommodation.
We use many different types of vehicles, from 4x4 Safari Vehicles to Overland trucks to view wildlife migration in the Serengeti. The one consistent element is that our vehicles are always available, providing the safest and most comfortable ride with the best access for wildlife viewing.
Africa is a destination with immeasurable beauty. Some travelers want to visit every corner of the continent in a short time. From Gorilla Trekking in Uganda, some travelers want to go for exclusive wildlife viewing in the Serengeti. So, where practicable, we include flights between locations, often in chartered aircraft to ensure the most convenient scheduling.
Our highly experienced Tour Guides ensure our guests' safety and wellbeing. You don’t have to worry about catching Malaria because our In-house doctor is available throughout the Safari. We guarantee your safety.
When you travel with Mushra Travel Agency, you receive our exclusive Quality and Value Guarantee, which clearly states that we will meet (and often exceed) the lofty expectations we set in our promotional materials. While this may be the most ambitious guarantee made by any travel company, we have so much confidence and pride in our trips that we simply will not allow our guests to return home disappointed in our services.
Travelers love our Fair Trade Tourism packages because they are designed to guarantee their satisfaction and at the same time conserve wildlife and the environment. Our Fair Trade Tourism Safari Packages share our small profit with communities. We work with most vibrant, environmental friendly, wildlife and people-centered organizations to reinvest our small profits in communities and wildlife. We’re all about giving back!